"With the digital invoice we saw an opportunity to provide an
extra service to clients and to cut down on costs."
The digital invoice has simplified the invoicing process. Bank
transfers can now be provided in a digital version through the
client's internet banking facility.
CZ - frontrunner with the digital invoice
Since early 2008, the insurance company CZ has been using
AddComm's digital invoice alongside its paper invoices. CZ is a
frontrunner in this respect. Hans de Vogt, manager of the Debtor
dept. at CZ, says: "With the digital invoice we saw an opportunity
to provide an extra service to the client and to cut down on costs.
Not only on production and postage, but also on the reconciliation
costs in relation to the use of internet banking."
The Digital Invoice from AddComm allows us to send invoices both
by post and digitally. Hans de Vogt: "This multichannel approach
did not have any extra impact on our IT department. We simply
supply a file with the invoice data and AddComm does the rest."
AddComm divides the data up into data for the printed version and
data for the digital version and then creates the various documents
using CZ's own design, with an additional commercial message if
required. The last step is the distribution of the individual
invoices via post and via internet banking.
An active promotion campaign has resulted in more than 25,000
customers signing up for the digital invoice over the past 18
months. Hans de Vogt adds: "EZ-Bill has been a great success. In
addition to significant savings on the costs of invoices, the time
of payment has been reduced by more than 15 days with the digital